Epson P4000 - Multimedia Storage Viewer Product Support Bulletin

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EPSON Product Support Bulletin
Date: 2/25/2010 Originator: jd
PSB #: PSB.2010.03.002 Authorization:
Reference: TE09-0219 Rev. A Total Pages: 5
Product(s): Epson P-4000 Multimedia Storage Viewer
Subject: New Firmware Release version 04.52
This bulletin was created to inform you of a firmware update that provides upgrades to the
P-4000.
Description of Change:
The firmware has been updated to version 04.52.
Reason:
The firmware corrects the following symptoms when using certain high-speed Lexar Compact
Flash (CF) memory cards such as the Professional 133x or the Platinum II 80x speed:
1. Card cannot be recognized
2. Unable to display thumbnails
3. Thumbnails appear but do not display correctly
4. Thumbnails display but there is no image
Note: Although this firmware update provides support for higher speed Lexar memory cards,
some cards may not be supported.
P-4000 Firmware Update Instructions:
Note: Before starting the firmware update process, confirm that there are no files on the
Memory Card.
To download and install the new firmware file, you will need the following:
Windows-based PC or Macintosh computer with Internet access
Operating Systems: Windows 98/ME/2000/XP/Vista/7
Operating Systems: Mac OS 10.2.8 to 10.6.x
Memory Card Reader/Writer
128MB or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
P-4000 battery installed (fully-charged battery recommended)
AC Adapter – the firmware update should be performed with the unit powered by its AC
power adapter.
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PSB.2010.03.002