Hewlett-Packard M3035 - LaserJet MFP B/W Laser Service Manual
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Brand: HP
Category: All in One Printer , Cooktop , Printer
Type: Service manual
Model: HP M3027 - LaserJet MFP B/W Laser , HP M3035
Pages: 368 (12.5 Mb)
Service menu
Authorized HP service technicians can use this menu to gain access to device settings that are reserved
for service personnel. The SERVICE menu is protected by use of a personal identification number (PIN).
When you select SERVICE from the list of menus, you are prompted to type an eight-digit PIN code.
NOTE The device automatically exits the SERVICE menu after about one minute if no menu
items are selected or changed.
1. Touch Administration.
2. Touch Service.
3. Enter the service PIN code and then touch OK. Use the PIN code 11303506 for the HP LaserJet
M3027/M3035 Series MFP.
4. Use the control panel to select the menu item you want.
●
Clear event log. Select this item to clear (reset to zero) the internal event log.
●
Total page count. Select this item to set the total number of pages that have been printed to-date.
Typically this is only required when a new formatter is installed.
●
Serial number. Select this item to update the serial number if you replace the formatter.
●
Service ID. Select this item to specify the date when the device was first used, rather than the date
when a replacement formatter is installed. See
Service ID on page 228.
●
Cold reset. Select this item to reset the default paper size when you replace the formatter or restore
factory settings (see
Boot-up key sequences on page 226). When you replace a formatter or restore
factory settings in a country/region that uses A4 as the standard paper size, use this item to reset
the default paper size to A4. Letter and A4 are the only cold-reset values available.
Service ID
This information appears on the configuration page (see Use information pages on page 45), which
eliminates the need for customers to keep paper receipts for proof of the warranty. Because the device
does not have an internal clock, the availability of the service ID date depends on the device being
connected to a source that can provide the date, in this case a time server on the same network as the
device. When the device is not connected to a date source, the service ID is not available, and 00000
appears on the configuration page.
228 Chapter 6 Troubleshooting ENWW