Enclosure troubleshooting 38
Error indication Initial step Required steps
A server blade is powered up.
The following conditions exist:
• The power LED is green.
• The health LED is green.
• The Insight Display device bay
status is red.
This issue results in the
following conditions:
• The enclosure fan speed is
elevated to protect the
server blade.
• The server blade cannot be
powered up if it was
manually powered down.
• The Onboard Administrator
report of server blade
thermals and status is not
accurate.
The Onboard Administrator has lost
power and cooling communication
with iLO 2 for this server blade.
To reset iLO 2, perform one of the
following actions:
• Log in to the iLO 2 GUI and reset
iLO 2.
Because the remaining action
requires restarting the server blade,
always request permission to power
down the server blade before
performing the following action:
• Use the OA CLI command for the
bay, where N is the device bay
number.
reset server N
For an alternative method for
resetting iLO 2, reseat the server
blade. Reseating the server blade
powers off the server blade and iLO
2.
A server blade is powered up.
The following conditions exist:
• The power LED is green.
• The health LED is flashing red.
• The Insight Display device bay
status is bright green.
— The server blade failed to complete
POST. To troubleshoot the memory
installation, perform the following
steps:
1 Remove the server blade.
2 Verify that the memory is installed
according to the installation
guidelines provided in the server
blade documentation.
3 Install the server blade in the
original device bay.
A server blade is powered up.
The following conditions exist:
• The power LED is green.
• The health LED is flashing amber.
• The Insight Display device status
is bright green.
— Inspect the iLO 2 IML log for the
specific error report. If not using the
HP OS agents, then an error may not
be logged and a memory error is
indicated. Correct the issue listed in
the IML log. If no issue is listed, then
replace the memory.
Procedures: Server blade errors
CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.