Enclosure troubleshooting 47
Step Onboard Administrator errors action and verification
Step 1 Action
Verify that at least one power supply has the following normal LED status:
• The power supply power LED is on.
• The power supply fault LED is off.
Verification
If no power supply LEDs are on, then see "Power supply troubleshooting (on page 31)."
If at least one power supply indicates normal LED status, then continue to the next step.
Step 2 Action
HP BladeSystem c7000 Enclosure
If the OA tray has a single Onboard Administrator installed, reseat the OA and the OA
tray:
1 Remove the suspect Onboard Administrator.
2 Reseat the OA tray.
3 Install the suspect Onboard Administrator.
If the OA tray has two Onboard Administrators installed, then continue to the next step.
HP BladeSystem c3000 Enclosure
If the OA tray has a single Onboard Administrator installed, reseat the suspect Onboard
Administrator.
If the OA tray has two Onboard Administrators installed, then continue to step 6.
Verification
If the Onboard Administrator health LED is green, then the connection is restored. The
repair is complete.
If the Onboard Administrator health LED is off, then continue as follows:
• If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to the next
step.
• If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to step 6.
Step 3 Action
If troubleshooting the HP BladeSystem c7000 Enclosure, then locate the Onboard
Administrator with the Active LED illuminated. Reseat the Onboard Administrator with
the Active LED illuminated.
Verification
Wait until the Insight Display indicates that the second (non-suspect) Onboard
Administrator has completed power-on tests.
If the second (non-suspect) Onboard Administrator operates properly, then replace the
suspect Onboard Administrator with a new or spare Onboard Administrator. The repair
is complete.
If the second (non-suspect) Onboard Administrator does not operate properly, then
continue to the next step.
