Enclosure troubleshooting 66
Insight Display blue device errors
For specific component LED definitions and component identification, see "Component identification (on
page 72)."
Symptoms: Insight Display reports blue device errors
Symptom Additional information Required steps
The Insight Display Health Summary
screen reports a device bay with a
"blue" color.
After rebooting the Onboard
Administrator, it can take up to 5
minutes for all start-up processes to
complete. During this time, various
devices and fans may display a
blue status.
A long-lasting "blue" device color
indicates that the Onboard
Administrator does not
communicate properly with the
device in the specific enclosure
bay.
Several possible causes exist for
this condition:
• The Onboard Administrator or
OA tray may not be installed
properly in the enclosure.
• The device has not completed
the start-up process, which can
take several minutes per
device.
• The iLO on the server blade
does not have an IP address.
• When the Virtual Connect
modules are being used, the
server blade does not have a
VC profile.
• The Onboard Administrator
power-on delay function has
not had time to complete the
power-on sequence.
Begin with step 1.
The Insight Display Health Summary
screen shows a fan bay with a blue
color.
Fans may not be located properly
in the appropriate bays.
Follow the instructions on the
Insight Display for proper fan
locations. Install fans in the correct
bay locations.
Procedures: Insight Display reports blue device errors
CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.