Hewlett-Packard Color LaserJet 1500 Service Manual
Download Service manual of HP 1500 All in One Printer, PDA for Free or View it Online on All-Guides.com.
Brand: HP
Category: All in One Printer , PDA , Printer
Type: Service manual for HP 1500
Pages: 312 (14.61 Mb)
ENWW 6 Troubleshooting 189
Attention with Ability to Continue secondary messages
If the printer has an Attention with Ability to Continue error (the Attention light is blinking and the
Go light is on), press and hold (G
O) and (CANCEL JOB) simultaneously to see the
secondary error message.
You can also view the embedded Web server (HP color LaserJet 2500 series printers only),
which provides a text message that corresponds to the error and its secondary light pattern. For
more information about how to use and view the embedded Web server, see page 47.
Table 25. Attention with Ability to Continue secondary messages
Message Error and recommended action
20 Insufficient Memory error
NOTE: This error can occur only with an HP color LaserJet 2500 series printer.
The Attention light is on. The printer memory is full or the flat formatter cable is disconnected.
Ensure that the flat formatter cable is connected. Press (GO) to resume printing. If you lose some data,
try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in
printer memory. If you continue to lose data, you might need to add more printer memory. For a temporary
solution, simplify the image.
41.3 Unexpected Size error or 41.x Printer error
The Ready light is on.
1 Load the correct size of media. If the correct size is loaded, press (GO).
2 If printing does not resume, open the top cover, remove the imaging drum, and check for a jam inside
the printer.
3 Turn off the printer for approximately 10 seconds, and then turn on the printer to power cycle the
printer.
40 Bad Transmission error
The Attention light, Ready light, and Go light are on.
1 Press (G
O) to try to print a portion of the job.
2 If the printer is connected to the network, make sure that the cable is securely connected between the
HP Jetdirect print server card and the network port.
3 If the printer is directly connected to a computer, the cable between the printer and computer has a
bad connection or the cable is of poor quality. Disconnect the cable and reconnect it. Make sure that
you are using a high-quality USB cable or IEEE-1284-compliant, size-B parallel cable
(HP color LaserJet 2500 series printers only).
4 If the error persists, replace the appropriate cable.
22 Buffer Overflow error
The Ready light and Go light are on.
1 Press (G
O) to try to print a portion of the job.
2 The connection between the printer and the computer might be loose. Turn the printer off and check
the cable connection to make sure that it is secure.
3 The cable is malfunctioning. Try using a different, high-quality USB cable or EEE-1284-compliant,
size-B parallel cable (HP color LaserJet 2500 series printers only). See chapter 7 for ordering
information.
4 If the error persists, reduce the complexity of the print job, and try again to print.