Hewlett-Packard Color LaserJet 1500 Service Manual
Download Service manual of HP 1500 All in One Printer, PDA for Free or View it Online on All-Guides.com.
Brand: HP
Category: All in One Printer , PDA , Printer
Type: Service manual for HP 1500
Pages: 312 (14.61 Mb)
204 Troubleshooting Q2488-90901
Only black prints
Only black is printing when the document should be printing in color.
● Color mode is not selected in your program or printer driver. Select color mode instead of
grayscale mode.
● If you are printing on transparencies, all transparencies print in grayscale.
● The correct printer driver is not selected in the program. Select the correct printer driver.
● The printer is not properly configured. Check the printer configuration by printing a
Configuration page. If no color appears on the Configuration page, replace the imaging
drum.
Missing or incorrect color
● You have changed the color settings manually. Return the color setting to Automatic.
• Windows: On the Color tab of the printer driver, click Automatic.
• Mac OS: In the Print dialog box, select the HP ColorSmart or HP Color Quality pop-up
menu and then select the Manual option.
● Your print media does not meet the specifications for this printer. For example, you are using
coated, glossy, or photo paper. Use a different paper, such as a high-quality paper designed
for laser printers. See the user guide for information about print-media specifications.
● You are operating the printer in excessively humid or dry conditions. Verify that the printer
environment is within humidity specifications.
● A print cartridge might be low on toner. Check the printer control panel, print a Supplies
Status page, or view the embedded Web server (HP color LaserJet 2500 series printers
only) to see supplies status. (If you are using a non-HP cartridge, none of these sources will
provide information about a low or empty print cartridge.) If a cartridge is low on toner,
replace the print cartridge.
● Clean the sensors and perform a calibration. See “Cleaning the engine” on page 61.
Color prints inconsistently
A color is printing inconsistently after you load a new print cartridge.
● Another print cartridge might be low on toner. Check the supplies status lights or embedded
Web server (HP color LaserJet 2500 series printers only) to see if a print cartridge is low,
and replace it if necessary. If you are using a non-HP print cartridge, it might be low or empty
but you will receive no indication.
● Print cartridges might be improperly installed. Remove the print cartridge for the color that is
printing inconsistently and reinstall it.
● Your print media does not meet the specifications for this printer. For example, you are using
coated, glossy, or photo paper. Use a different paper, such as a high-quality paper designed
for laser printers. See the user guide for information about print-media specifications.