Hewlett-Packard Color LaserJet 1500 Service Manual
Download Service manual of HP 1500 All in One Printer, PDA for Free or View it Online on All-Guides.com.
Brand: HP
Category: All in One Printer , PDA , Printer
Type: Service manual for HP 1500
Pages: 312 (14.61 Mb)
206 Troubleshooting Q2488-90901
Resolving problems that generated messages
This section helps resolve problems that generated messages on the computer.
Messages for both Windows and Macintosh
This section lists some common errors that only provide a simple message but no information for
resolving the error. Errors that you see in Printer Status and Alerts, the Toolbox, or the
embedded Web server (HP color LaserJet 2500 series printers only) provide their own
instructions for resolving the error. For other errors generated by your operating system, see the
documentation for the operating system or computer.
Messages for Windows only
Symptom Possible Cause Solution
Limit Check Error The print job is too complex. ● Reduce the complexity of the page. For example, try using
fewer fonts.
● Use one of the other printer drivers.
● Send the print job in smaller pieces or with a fewer number of
pages.
● Install more memory.
PostScript error
(HP color LaserJet
2500 series printers
only)
The printer is out of memory.
Message Solution
“USB00X” (HP color
LaserJet 1500 series
printers only)
or
“Error Writing to DOT
4_00X” (HP color
LaserJet 2500 series
printers only)
● Make sure that there is media in the tray.
● Make sure the cables are connected correctly, the printer is on, and the Ready light is on.
● Make sure that the printer is not connected using both a USB and a parallel cable
(HP color LaserJet 2500 series printers only). If it is, disconnect both cables and reinstall one cable.
● Print a Configuration page from the Toolbox to make sure that the computer can communicate with the
printer.
● On the Start menu, point to Settings and click Printers. Right-click the HP color LaserJet 1500 or
HP color LaserJet 2500 series printer driver and select Properties. Click Details and then click Port
Settings. Clear the Check Port State before Printing check box and click OK. Click Spool Settings,
select Print Directly to Printer, and click OK.
● Try again to print.
“General Protection
Fault”
“Exception OE”
“Spool32”
“Illegal Operation”
● Restart the computer and try again.
● Clear the contents of the computer Temp folder, which is generally located in C:\Windows (95, 98, and
Me) or C:\Winnt (NT 4.0, 2000, and XP).
Other Windows
messages
See Microsoft Windows 95, 98, 2000, NT 4.0, Me, or XP documentation that came with the operating
system or computer for information.