HP 2170 User Manual
Download Reference manual of HP 2170 All in One Printer, Laptop for Free or View it Online on All-Guides.com. This version of HP 2170 Manual compatible with such list of devices, as: 2170, PSC 2171, PSC 2175v, PSC 2175xi, PSC 2179
Brand: HP
Category: All in One Printer , Laptop , PDA
Type: Reference manual
Model: HP 2170 , HP PSC 2171 , HP PSC 2175 , HP PSC 2175v , HP PSC 2175xi , HP PSC 2179
Pages: 80 (1.39 Mb)
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get hp psc 2170 series support
This section explains the support services information provided by Hewlett-Packard.
If you are unable to find the answer you need in the printed or onscreen documentation
supplied with your product, you can contact one of the HP support services listed in the
following pages. Some support services are available only in the U.S. and Canada, while
others are available in many countries/regions worldwide. If a support service number is
not listed for your country/region, contact your nearest authorized HP dealer for help.
get support and other information from the internet
If you have Internet access, you can get help from the following HP Web site:
http://www.hp.com/support
The Web site offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies may be included with your HP PSC. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1 Make sure that:
a. Your unit is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2 Reset your unit:
a. Turn off the unit using the On button located on the unit’s front panel.
b. Unplug the power cord from the back of the unit.
c. Plug the power cord back into the unit.
d. Turn on the unit using the On button.
3 For more information, check the HP website at:
http://www.hp.com/support
4 If you are still experiencing problems and need to speak with an HP Customer
Support Representative:
– Have your serial number and service ID ready. To display your serial number,
on the front panel, press Enter and Start Copy, Black at the same time, until the
serial number appears in the front-panel display. To display your service ID, on
the front panel, press Enter and Start Copy, Color at the same time, until SERV
ID: and the number appear in the front-panel display
– Print a Self-Test Report. See print a self-test report on page 38 for information
on printing this report.
–Make a color copy.
– Be prepared to describe your problem in detail.
5 Call HP Customer Support. Be near your unit when you call.
call in the U.S. during warranty
Call (208) 323-2551. This service is free during the warranty period; however, your
standard long-distance phone charges still apply. A fee may apply outside the warranty
period.