HP DeskJet 300 series Technical Support Information
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Category: All in One Printer , Calculator , Desktop , Digital Camera , Printer , Switch
Type: Technical support information
Model: Dell DeskJet 300 series , HP Deskjet 320 , HP DeskJet 300 series
Pages: 202 (2.22 Mb)
Download Dell DeskJet 300 series Technical support information
6-4 Problem Resolution
Troubleshooting Battery Pack and AC Operations
Figure 6-2. Troubleshooting Battery Pack and AC Operations
1. Some
HP DeskJet Portable
printers may have a country-specific power module instead of a worldwide power adapter.
Printer
operates from a
battery pack?
No
Battery discharges
before many pages
can be printed?
Does the printer
operate from either
a power adapter
or rapid recharger?
The printer may be operating
correctly but the user expects
different results. For more
information on the battery
pack, power adapter, and rapid
recharger, see "Powering the
Printer" in chapter 3.
Try reviving the battery pack by
fully discharging it with either:
1) The printer, see "Installing /
Replacing a Battery Pack" and
"Changing the Printer Settings" in
chapter 2, and "Solving Battery
Pack Problems" in chapter 5.
2) The rapid recharger, see "Rapid
Recharger Buttons and Lights"
and "Rapid Recharger
Information" in chapter 3.
If after discharging and then fully
charging the battery pack, it
continues to print many fewer
pages than it should, replace the
battery pack and retest.
Connect to
a power adapter
or rapid recharger.
Does the printer
operate from either
a power adapter or
rapid recharger?
Check the voltage out of
the power adapter or
rapid recharger.
Voltage is
11 VDC?
Return the printer
for repair.
Replace the power
adapter or rapid
recharger. Retest.
The battery pack (or rapid
recharger if used to charge
the battery) is faulty. See
"Solving Battery Pack
Problems" in this chapter.
Start
Testing complete.
Yes
No
Yes
Yes
Yes
No
No
Yes
No
1
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