HP BladeSystem c-Class Troubleshooting Manual
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HP BladeSystem Insight Display troubleshooting 16
HP BladeSystem Insight Display troubleshooting
Insight Display overview
The Insight Display enables the rack technician to configure the enclosure initially. It also provides
information about the health and operation of the enclosure. See the HP BladeSystem Onboard
Administrator User Guide for additional information.
The Insight Display background color varies with the condition of the enclosure health:
• Blue—The Insight Display background illuminates blue when the enclosure UID is active. The enclosure
UID is automatically turned on when the enclosure is powered up for the first time and can be turned on
by selecting Turn Enclosure UID On from the Main Menu or by pressing the enclosure UID button on the
rear of the enclosure.
When the enclosure UID is on, the Insight Display flashes after 2 minutes of inactivity. Pressing any
button on the Insight Display stops the flashing and reactivates the screen.
• Green—The Insight Display background illuminates green when no error or alert conditions exist and
the enclosure is operating normally. After 2 minutes of inactivity, the Insight Display light turns off.
Pressing any button on the Insight Display reactivates the screen.
• Amber—The Insight Display background illuminates amber when the Onboard Administrator detects
an error or alert condition. Depending on the error, the component is displayed in red or yellow on the
Health Summary screen.
After 2 minutes of inactivity, the Insight Display background flashes amber, indicating an error or alert
condition exists. If the enclosure UID is on and an error or alert condition exists, the Insight Display
illuminates blue because the enclosure UID takes priority over the alert. Pressing any button on the
Insight Display reactivates the screen.
• Dark (no power)—The Insight Display has a 2-minute inactivity period. If no action is taken and no alert
condition exists, the enclosure UID is off, or the chat mode has not been activated, the screen light turns
off after 2 minutes. Pressing any button on the Insight Display reactivates the screen.
The Enclosure Health icon is located on the bottom left corner of every screen, indicating the enclosure health.
To access the Health Summary screen from any Insight Display screen, navigate the cursor to the Enclosure
Health icon and press OK.
For information on driver and firmware updates, see the HP website (http://www.hp.com/go/blades/).
Troubleshooting the Insight Display
The Insight Display is the diagnostics panel for the enclosure. It is controlled by the Onboard Administrator
and must be operating properly to troubleshoot the enclosure. This section provides methods to ensure that
the Insight Display is operating properly.
If the Insight Display is dark, press any Insight Display to wake up the display. If the Insight Display remains
dark, then complete the procedures in this section.
Observe the following guidelines when performing troubleshooting procedures: