Avocent DSR Series DSR2010 Supplementary Manual

Download Brochure of Avocent DSR2010 Network Router, Switch for Free or View it Online on All-Guides.com.

Brand: Avocent

Category: Network Router , Switch

Type: Brochure

Model: Avocent DSR2010 , Avocent DSR1010

Pages: 2 (0.28 Mb)

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The Power of Being There®
Case Study
Symcor banks on Avocent for IT success
“I knew our new Avocent
solution would save us time and
money and deliver a return on
investment. I just never thought
it would happen this fast!”
Misana Bannister
Intermediate Technical
Systems Analyst
Symcor Inc.
Symcor Inc. is a leading North American provider of business process outsourcing services
for the financial services industry – providing excellence in cheque processing, payment
processing, statement production and document management services. With offices located
in Canada and the U.S., and approximately 5,000 employees, Symcor provides essential
support for North America’s largest banking and financial institutions.
IT department needs new technology deposit
As an essential service to major financial institutions, it is important that Symcor maintain
efficient management of their data centres. Symcor’s 10-member IT staff watch over 450
servers operating a mix of platforms from PC to Sun to UNIX and beyond, located in two
separate sites in the Greater Toronto Area and a new site in Montreal, Quebec. It’s easy
to imagine how serious the situation becomes when a problem arises or a critical server
goes down, hundreds of miles away.
Symcor relied on Avocent AutoView
®
KVM (Keyboard, Video, Mouse) switching systems for
local access and control of some servers. While this older technology served its purpose,
Symcor required new technology. Technology that could effectively provide their IT
department with rapid, remote access and control of their servers – especially in their new
Montreal location.
“Once we were commissioning our new Montreal location, we knew that we would have
to upgrade to a more advanced KVM over IP switching solution,” said Misana Bannister,
a Symcor intermediate technical systems analyst. “One that would make more efficient use
of our manpower resources, save us time and money associated with travel, and ultimately
reduce the ‘cable clutter jungle’ strangling our server rooms.”
Symcor invests in Avocent
Since Symcor had previous proven success with Avocent products, it was hard to persuade
management to look at any other vendor for the new technology. Especially since Avocent
KVM over IP technology is the market leader in providing products designed to address
server access and control issues.
“Initially we did investigate other products to some degree, but since we were pleased with
the performance of our previous Avocent products, we knew that upgrading to Avocent