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Oki C C5510 MFP Owner's Manual

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OKI

®

C5510MFP

Warranty, Regulatory and Safety Information

English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Français . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Limited Warranty: U.S. and Canada

Oki Data Americas, Inc. (Oki Data) warrants this product to be free

from defects in material and workmanship and will remedy any

such defect according to the terms of this Limited Warranty.

Oki Data will repair (or at its option, replace) at no charge, any

defective component(s) of the product for one (1) year from the

date of purchase except for the printhead (LED imaging array),

which is warranted for a period of five (5) years from date of

purchase. This Limited Warranty extends to the original purchaser

only. This Limited Warranty does not extend to consumable items.

Overnight Exchange

Note: Available in the United States and Canada only.

Overnight Exchange does not include the replacement

or repair of product consumables or supplies.

If you choose to use our Overnight Exchange service, call

1-800-OKI-DATA (1-800-654-3282): our trained personnel

will try to solve your problem over the phone. If they

determine that your product hardware is defective, an

exchange product will be shipped to you via overnight carrier.

Have your credit card available as our representative will be

asking for this information. You will receive the exchange

product the next business day—or no later than the second

business day.

Return the original product to Oki Data by using the same

packaging materials you received with the exchange product.

The product to be returned must be made available for pickup

by Oki Data's representative within 2 business days of your

receipt of the exchange product: failure to do so may result in

your being charged the full price of the exchange unit. Before

you ship the product, remove the image drums and toner

cartridges to prevent damage to the product during shipment:

failure to do so may result in a fee for cleaning/repairs which

will be charged to your account.

When Overnight Exchange is used, the returned machine

becomes the property of Oki Data. Exchange machines may

be new or reconditioned, at the option of Oki Data: the

exchange machine becomes the property of the customer

when the returned machine has been picked up by Oki Data's

designated carrier. The exchange product will be warranted

for thirty (30) days or the remaining warranty period of the

returned product, whichever is longer.

Overnight Exchange of the product for a printhead failure is

limited to one year from date of purchase. For the remaining

printhead warranty period, replacement will be at an

authorized service center or authorized third party service

organization. Call 1-800-OKI-DATA for authorized service

locations or if you would like to take advantage of our Depot

Repair option.

To make request or claim for service under this Limited Warranty

contact your local Oki Data authorized service center or Oki Data at

1-800-OKI-DATA (1-800-654-3282).

A written receipt for the product, showing the date of purchase,

dealer’s name, and both the model and serial numbers of this

product must accompany any request or claim for work to be

performed under this Limited Warranty.

This Limited Warranty shall not apply if the product has been

damaged due to abuse, misuse, misapplication, accident, or as a

result of service or modification by any other than an authorized

Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN

THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.

NO WARRANTIES WHETHER EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE

RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied

warranty lasts, so the above limitation may not apply to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR

ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LOSS ARISING FROM THE USE OF THIS

PRODUCT. Some states do not allow the exclusion or limitation of

incidental or consequential damages, so the above exclusion may

not apply to you.

Additional information on obtaining service under this Limited

Warranty in the U.S. and Canada is available by contacting the Oki

Data dealer from whom the product was purchased, by contacting

Oki Data directly at 1-800-OKI-DATA, or by contacting one of the

service locations listed below. Spanish Only

: call 1-856-222-7496.

Canada Only: call 1-905-238-4275.

This Limited Warranty applies to this product. However, the

procedure for obtaining service may vary outside the continental

United States. Contact your Oki Data dealer for such warranty

service information.

This warranty gives you specific legal rights, and you may also

have other rights which vary from state to state.