BENQ AMERICA CORP. END USER LIMITED WARRANTY
DIGITAL PROJECTORS
Subject to the terms and conditions set forth below, BenQ America Corp. (“BenQ”)
warrants the BenQ Digital Projector (“Product”) you have purchased from a BenQ
authorized reseller on or after May 1, 2010 in the United States to be free from defects in
materials or workmanship under normal consumer use during the warranty period in the
continental United States, Hawaii, and Alaska. If the Product becomes defective during
the warranty period BenQ will, at its option, repair or replace the Product. BenQ may use
new or reconditioned components or parts to repair the Product, or replace the Product
with a new or reconditioned Product of the same or functionally equivalent model.
BenQ Projector Standard Limited Warranty: Subject to the exclusions set forth
below:
Three (3) year from the purchase date by the original retail purchaser (the
“Customer”) (except for lamps as specified below and refurbished units which have a
separate warranty policy), parts and labor only (No advance replacement).
Lamp Warranty: Lamp is guaranteed 1 year or 2000 hours from the purchase date
by the Customer, whichever comes first.
Return Merchandise Authorization Shipping: The Customer will pay shipping
freight to BenQ or a BenQ Authorized Service Provider and BenQ will pay shipping
freight to the Customer during the warranty period.
DOA (Dead On Arrival): Must be reported within thirty (30) days of purchase. An
RMA number must be issued in order to process the replacement. BenQ will replace
the DOA unit with a brand new replacement. BenQ will cover the freight charges
both ways.
Shipping Damages: All shipping damages must be reported within seven (7)
business days upon receipt of the Product. BenQ is not responsible for the shipping
damages reported after such period.
Repaired or Replaced Parts and Products: All repaired or replaced parts or
products shall be warranted only for the remainder of the original warranty period
specified above.
Obtaining Depot Warranty Service
If you purchased a BenQ product in the continental United States, Hawaii, and Alaska,
you are entitled to depot repair service during the warranty period subject to the
following terms and conditions:
