Dell 3130cn Service Manual
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Brand: Dell
Category: Label Maker , Printer
Type: Service manual for Dell 3130cn - Color Laser Printer
Pages: 854
1 - 119
Chapter 1 Troubleshooting
Version 3 2008.05.30
Flows 66 Invalid ID 016-383 / Range Chk Error 016-384 / Header Error 016-385 / Check
Sum Error 016-386 / Format Error 016-387
Yes
No
Is the firmware the
latest version?
Check whether the version of the
firmware is the latest, referring to the
Printer Information via the Tool Box.
Checked by [Printer Information] of the
[Printer Settings Report] tab in Tool
Box.
For the latest version information, refer
to the Dell Support Web Site.
Check the cable between the
Printer and PC (or Printer and
Hub).
Download the latest version
of the firmware from the Dell
Support Web Site.
Yes
No
Does the
cable meet the
specifications?
- For local printer: USB cable
(USB2.0)
- For network printer:
Ethernet cable
(10Base-T/
100Base-TX)
Use a cable that meets the
specifications.
- For local printer: USB
cable (USB2.0)
- For network printer:
Ethernet cable (10Base-T/
100Base-TX)
Checking cable plug/unplug
Plug and unplug the cable.
Does the error still
occur when turning
on the power?
NoYes
END
Checking after replacing the
Cable.
Does the error still
occur when turning
on the power?
NoYes
END
Replace the PWBA
ESS.
(Refer to Removal
26/Replacement 18.)