Hawaiian Telcom TV Quick Start Manual
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VIDEO ON DEMAND (VOD) & PAY PER VIEW (PPV)
With VOD & PPV, you can order great films, special events, or live sports, all from your
living room. Choose from thousands of movie titles, including Hollywood blockbusters.
Or gather friends and family for a live PPV event, like ESPN Full Court games or UFC,
so everyone can view the action from a front row seat.
How to rent a Video On Demand program
1. Press
ON
DEMAND
(ON DEMAND).
2. Use
to select a video category. For those with subcategories,
use
to select the desired subcategory and press .
3. Use
to select a video and press . A Summary screen will appear for
you to watch a preview or rent the video.
4. Use
to select Rent for $ and press . A rental confirmation message will appear on
our screen. After you select agree, the video will begin playing immediately.
How to watch a rented Video On Demand program
Watch your rentals as many times as you want within the rental period
(24 hours for most rentals).
1. Press
ON
DEMAND
(ON DEMAND) to view your current rentals.
2. Use
to select the movie you would like to watch and press .
3. Press
to start playing the video.
How to purchase a Pay Per View event
Simply press the “GUIDE” button on your remote control to purchase
PPV events. Charges will appear on your next month’s bill.
1. Press (GUIDE BUTTON).
2. Scroll using the
and navigate to highlight the PPV event that you want to purchase.
3. Press
to display the Program Info screen for that event.
4. Navigate to Rent for $ and press
. A rental confirmation message will appear
on your screen.
CALLER ID ON YOUR TV
• Hawaiian Telcom home phone customers can
use their TV as a Caller ID display. This feature is
automatically set up on your Hawaiian Telcom TV.
• Caller ID on TV allows you to see who’s calling
your Hawaiian Telcom home phone right on
your T V.
How to turn on/off or snooze your Caller ID on TV
1. Press
MENU
.
2. Use
to navigate to My Account.
3. Use
to navigate to Caller ID Snooze. Press to access and select preferences.
WH AT’S NEW
Stay up to date with Hawaiian Telcom TV news with the What’s New App. Keep up on
enhancements, features and offers like programming updates, free previews and more.
MY ACCOUNT
My Account allows you to manage all your Hawaiian Telcom services.
Go to hawaiiantel.com/myaccount to login or register.
QUICK FIXES
• A reset usually resolves most service issues you may be experiencing. Turn your Set Top
Box off and on by pressing and holding the “Power” button for about 10 seconds.
• If you are still experiencing service issues, unplug the Set Top Box from the power outlet
for at least 10 seconds and then plug it back in. This reset method usually resolves most
problems related to the box.
• If you are still unable to resolve the problem, please see your User Guide for more
detailed information or visit hawaiiantel.com/tvsupport.
QUESTIONS ABOUT HAWAIIAN TELCOM TV?
Visit hawaiiantel.com/tvsupport or call 643-6111.
Hawaiian Telcom TV
Quick Start Guide
©2014 Hawaiian Telcom (7/14)
Easy steps & quick tips for getting the most
out of Hawaiian Telcom TV