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Acroprint ATRx Secure PunchIn Quick Start Manual

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Troubleshooting

Enable Biometrics in the Software

Make sure Attendance Rx software is running:  In
order for you to enable Biometrics functionality and
enroll employees the Attendance Rx software must be
running.  If the system tray icon is not visible please
manually start the software by clicking Start > Program
Files > Attendance Rx > Attendance Rx.

The enroll button is not visible on the Employee
screen in the Administrator: 
 Please confirm that the
Biometrics Functionality is enabled in ATRx System
Utilities.

Employee’s are not asked to verify their fingerprint
when clocking IN/OUT:  
Confirm that the employee’s
sensitivity setting is set to a value greater than zero.

Computer does not recognize the FIU device:  If the
operating system does not recognize the FIU, try
unplugging the device from the USB port and then try
again.  If the device is still not recognized, refer to
Step 3: Manually Installing the Fingerprint Identification
Unit (FIU).

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:  Reorient or relocate the receiving antenna; Increase the separation between the equipment and receiver; Connect the equipment into an outlet on
a circuit different from that to which the receiver is connected; Consult the dealer or an experienced radio/TV technician for help.

To confirm the software is running, a System Tray Icon
will appear in the bottom right-hand corner of your PC
desktop screen.

To enable the ATRx Secure PunchIn fingerprint reader
biometrics (FIU) in the software, right click the System
Tray Icon, select System Utilities.

When the screen appears, select The Biometrics Tab.

Place the mouse in the check box to the left of Enable
Attendance Rx Biometrics Functionality and left click
one time to enable.

In the Installed Biometrics Device drop down menu,
select the ST Micro TouchChip FIU.  Then CLOSE the
screen.

*If prompted to log in as the Administrator, please do
so in order to complete this step.

To enroll an employee’s fingerprint:

Go to the Employee screen in the Administrator by
clicking “Employees” on the left side the of the
Administrator.

Select the row for
the given
employee and
click Enroll FIU.
The dialog
displayed below
will show.

Click “Enroll Employee” and follow the instructions as
they are displayed on the screen.

Change the Employee Sensitivity to a value greater
than zero, and click save to commit your changes.

Enrolling an Employee

in the Software

ATRx Secure PunchIn

Quick Start

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