HP DesignJet Series Service Manual
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Syste
m
Error Codes
HP Designjet Entry- level Printers Service M anual
Se
m
i- Gloss Paper and the selected print quality setting.
Syste m Error: 941:02:4
(
O nly applicable to HP Design
J
et 30, 30n, 90, 90r, 13 0, 1 30nr
)
Proble m
Descriptio n:
User selected Photo M atte Paper and M ax dpi
m
ode, but the Color
C alibration profile was obsolete or
m
issing for Photo M atte Paper and the
selected print quality setting.
Corrective Actio n: Using the Syste
m
Maintenance Tool, perfor
m
Color C alibration for Photo
M atte Paper and the selected print quality setting.
Syste m Error: 941:02:5
(
O nly applicable to HP Design
J
et 30, 30n, 90, 90r, 13 0, 1 30nr
)
Proble m
Descriptio n:
User selected Photo Satin Paper and M ax dpi
m
ode, but the Color
C alibration profile was obsolete or
m
issing for Photo Satin Paper and the
selected print quality setting.
Corrective Actio n: Using the Syste
m
Maintenance Tool, perfor
m
Color C alibration for Photo
Satin Paper and the selected print quality setting.
Syste m Error: 94: 04
Proble m
Descriptio n:
Fir
m
ware Error
(
during color calibration
)
.
Corrective Actio n: Try the following:
Unplug the power cable fro
m
the printer and wait a few seconds. Plug in
t he power c able again and check if the Error Code has disappeared.
If the Error Code reappe ars, check for a new Fir
m
ware release.
Syste m Error: 94: 08
Proble m
Descriptio n:
Color C alibration W arning - Color C alibration not cancelled but Color
C alibration values are likely to be incorrect.
Corrective Actio n: Try the Color C alibration a gain, but this ti
m
e using a different type of
m
edia
(
preferably HP
m
edia
)
.
Syste m Error: 94:1 0
Proble m
Descriptio n:
Color C alibration Failure - Color C alibration cancelled.
Corrective Actio n: Try the following:
Unplug the power cable fro
m
the printer and wait a few seconds. Plug in
the power c able again and try the Color C alibration ag ain.
If this error code appears again, check the Color C alibration print:
– If the Color C alibration was printed correctly without any print defects,
then check t hat the
m
edia is
m
oving freely
(
backwards and forwards
)
while the printer is scanning it.
– If the Color C alibration was printed incorrectly, with so
m
e print defects,