Polycom SoundStation IP 5000 Quick User Manual

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SoundStation IP 5000 Quick User Guide for 8x8 Virtual Office Service. PM357/1110 03/2011
For more details, please see the Polycom SoundStation IP 5000 User Guide available at: http://www.8x8.com/Support/BusinessSupport/Documentation.aspx
SoundStation
®
IP 5000
Quick User Guide
for 8x8 Virtual Office
Applies to phones running Polycom
Software 3.2.3.x.
NAVIGATION
Scrolling or
Step in/out of menus, toggle enabled/
disabled: or
Enter/Select:
BASIC PHONE FEATURES
PLACING A CALL
Press , enter the phone number, and
then press the Send soft key.
ANSWERING A CALL
Press the Answer soft key.
To ignore an incoming call, press the
Reject soft key.
ENDING A CALL
During a call, press or the
End Call soft key.
REDIAL
To call the last number you dialed, press
.
LOCAL CONFERENCE CALLS
You can create an immediate conference
with up to two other parties.
To host a conference:
1. Call the first party.
2. After the first party answers, press the
Confrnc soft key. The active call is
placed on hold.
3. Enter the number of the second party,
and then press the Send soft key.
4. When the second party answers, press
the Confrnc soft key. All parties are
now joined in the conference.
Conference Behavior:
To put the conference on hold, press
the Hold soft key. To resume the
conference, press the Resume
soft key.
To end the conference, press the End
Call soft key. (The other parties will
remain connected.)
To end the conference and split the
conference into two separate calls on
hold, press the Split soft key.
CONFERENCE BRIDGE
To call into a conference:
1. Dial 556.
2. Follow the Conference Bridge voice
prompts.
CALL TRANSFER
To transfer a call:
1. During a call, press the Trnsfer soft
key. The active call is placed on hold.
2. Enter the number of the party to which
you want to transfer the call, and then
press the Send soft key.
To cancel the transfer before the call
connects, press the Cancel soft key.
The original call resumes.
3. When you hear the ring-back sound, or
after you speak with the second party,
press the Trnsfer soft key.
DO NOT DISTURB (DND)
To prevent your phone from ringing, press
, and then select Features >
Do Not Disturb.
To toggle Do Not Disturb on and off,
press the Select soft key.
MICROPHONE MUTE
During a call, press . The console
LEDs will glow red.
You can hear all other parties while Mute
is enabled. The other parties cannot hear
you.
To turn off Mute, press again.
CALL HOLD AND RESUME
During a call, press the Hold soft key. The
console LEDs will blink red.
To resume the call, press the
Resume soft key.
LCR – LAST CALL RETURN
Press the New Call soft key, then the
LCR soft key.
You can also press , then select
Features > Last Call Return.
AUTO ATTENDANT
To access the Auto Attendant:
1. Dial 444.
2. Follow Auto Attendant voice prompts.
CORPORATE DIRECTORY
1. Press and select Applications
then select Apps Home, then
Corporate Directory Listing.
2. Browse up and down the directory list
and select the person you wish to call
(speed dial).
To prevent your phone from ringing,
enable Do Not Disturb. See DO NOT
DISTURB (DND).
If you have an active call and a call on
hold, you can create a conference
between all three parties by pressing
More then the Join soft key.
You can automatically transfer the call
without speaking to the second party.
After you complete step 1, press the
Blind soft key. Then, complete step 2.