Dell SonicWall SRA 4200 Administrator's Manual
Download Administrator's manual of Dell 4200 Desktop, Gateway for Free or View it Online on All-Guides.com. This version of Dell 4200 Manual compatible with such list of devices, as: 4200, SonicWall SRA 4200, SonicWall SRA 1200, SonicWall SRA 1600, SonicWall SRA 4600
Brand: Dell
Category: Desktop , Gateway , Network Hardware , Server
Type: Administrator's manual
Model: Dell 4200 , Dell SonicWall SRA 4200 , Dell SonicWall SRA 1200 , Dell SonicWall SRA 1600 , Dell SonicWall SRA 4600
Pages: 440
222 | SRA 6.0 Administrator’s Guide
For more information, see the “System > Licenses” section on page 88.
Step 2 To enable Virtual Assist on a portal, go to the Portals > Portals page and click the Configure
icon for the desired portal. To create a new portal, go to the Portals > Portals page and click
the Add Portal button. See the “Portals > Portals” section on page 129.
Step 3 In the Edit Portal window that displays, click the Virtual Assist tab.
Step 4 Click on the Enable Virtual Assist for this Portal check box and click Accept. Virtual Assist
is now enabled and ready to use. SRA users will now see the Virtual Assist icon on the Virtual
Office page.
Step 5 Clear the Display Technician Button check box to hide the technician button on the Virtual
Office window and require technicians to login directly through the client.
Step 6 Select the Display Request Help Button check box to display the help button on the Virtual
Office for users to launch Virtual Assist.
Step 7 Select the Enable Virtual Access Mode check box to allow Secure Virtual Access connections
to be made to this portal. This must be enabled for Virtual Assist to function on this portal.
Step 8 Select the Display Virtual Access Setup Link check box to display the Secure Virtual Access
Setup link on the Virtual Office.
Step 9 Optionally, you can customize all of the Virtual Assist settings for this individual portal using the
tabs on this window.
Virtual Assist is now enabled and ready to use. SRA users will now see the Virtual Assist icon
on the Virtual Office page.