Dell SonicWall SRA 4200 Administrator's Manual
Download Administrator's manual of Dell 4200 Desktop, Gateway for Free or View it Online on All-Guides.com. This version of Dell 4200 Manual compatible with such list of devices, as: 4200, SonicWall SRA 4200, SonicWall SRA 1200, SonicWall SRA 1600, SonicWall SRA 4600
Brand: Dell
Category: Desktop , Gateway , Network Hardware , Server
Type: Administrator's manual
Model: Dell 4200 , Dell SonicWall SRA 4200 , Dell SonicWall SRA 1200 , Dell SonicWall SRA 1600 , Dell SonicWall SRA 4600
Pages: 440
NetExtender Troubleshooting | 389
Appendix D
NetExtender Troubleshooting
This appendix contains a table with troubleshooting information for the Dell SonicWALL SRA
NetExtender utility.
Table 27 NetExtender Cannot Be Installed
Problem Solution
NetExtender cannot be
installed.
1. Check your OS Version, NetExtender only supports
Win2000 or above, Mac OS X 10.5 or above with Apple
Java 1.6.0_10 or above, and Linux OpenSUSE in addition
to Fedora Core and Ubuntu. An i386-compatible Linux
distribution is required, along with Sun Java 1.6.0_10+.
2. Check that the user has administrator privilege,
NetExtender can only install/work under the user account
with administrator privileges.
3. Check if ActiveX has been blocked by Internet Explorer or
third-party blockers.
4. If the problem still exists, obtain the following information
and send to support:
–
The version of Dell SonicWALL SRA NetExtender
Adapter from Device Manager.
–
The log file located at C:\Program
files\SonicWALL\SRA\NetExtender.dbg.
–
The event logs in the Event Viewer found under the
Windows Control Panel Administrator Tools folder.
Select Applications and System events and use the
Action /Save Log File as… menu to save the events
in a log file.