VeriFone VX670 Quick Reference Manual
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Brand: VeriFone
Category: Credit Card Machine , Kitchen Appliances , Payment Terminal , Touch terminals
Type: Quick reference manual for VeriFone VX-670 series
Pages: 2
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QRG-FDVX670W 709
firstdata.com
© 2011 First Data Corporation. All rights reserved. All trademarks, service
marks and trade names referenced in this material are the property of their
respective owners.
If you require assistance with your point-of-sale
terminal, please refer to your Merchant Services
Operating Guidelines for your appropriate POS
Technical Help Desk contact information.
MY MID:
MY TID:
MY Help Desk PH#
NOTE: To change paper, lift paper cover on back of terminal, insert
new paper roll (paper coming from under the roll) and close cover.
3
5
4
1 - Function Keys
2 - Arrow, Pre-Auth, Reprint
& Reports Keys
3 - Magnetic Card Reader
4 - Chip Card Reader
5 - KeyPad for Data and PIN Entry
2
1
Refund
To Reprint Transaction Receipts
To Reprint Reports and Balance the Terminal
VeriFone
VX670 Wi-Fi
Quick Reference Guide
Use this process to produce a refund to the customer. Use the refund
process when:
The customer returns purchased goods.
You want to reverse an incorrect sale, but the terminal has
been balanced since the incorrect sale.
Use this process to reprint transactions made since the last balance. This will process all sales and credits that have been entered since the
last time the terminal was balanced. It will ensure that any charges/
credits are applied to the customer’s card and that any funds due to
you are sent to your account. As part of the balance process, you
should print a Totals or Detail report to confirm your batch totals. You
must ensure that you balance daily in order to receive timely deposit
of your funds.
4) Refunds (Credit) 5) Reprint Receipts 6) Reports and Balancing
Press F2 for
REFUND.
If the card is a CHIP
card, pass the termi-
nal to the cardholder
to insert his/her
card, confirm the
amount and enter
the PIN. If it is not a
CHIP card, you will
swipe the magnetic
stripe or key enter
the card number.
Press the 4th purple
key from the left to
open the Reports
Menu.
Press the 3rd purple
key from the left to
access the Reprint
Feature.
REFUND
TOTAL: $0.00
SWIPE INSERT OR
ENTER ACCT#:
Tear the Merchant
copy receipt off
and then press the
Green OK key to
print the customer
copy.
Press F4 for SET-
TLEMENT - a Totals
report will print.
REFUND
TEAR RECEIPT
PRESS ENTER KEY
Confirm the amount
by pressing F0 for
YES. If the amount
is incorrect, press F1
for NO to decline
the amount and
stop the transaction.
Select the report
you wish to run by
pressing F1, F2 or
F3, or press the
first purple key
(arrow key) to move
through additional
reports.
Press F1 to print the
last receipt or press
F2 to print any other
transaction in the
open batch.
REFUND
AMOUNT: $0.00
REFUND YES
TOTAL: $0.01 NO
TOTAL: $0.01
REPORTS
TOTAL REPORTS
DETAIL REPORTS
SERVER REPORTS
REPRINT
LAST RECEIPT
ANY RECEIPT
SETTLEMENT
TOTAL: $0.00
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2
2
3
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Enter the Clerk/
Server ID number
and press the green
OK key.
The screen will
display status
and a merchant
receipt will print.
The selected report
will print. Additional
prompts may appear
for options,
depending on the
report that is
selected.
Enter the invoice
number for the
transaction you
would like to reprint
and press the green
OK key.
The batch will
settle and the
current batch is
then deleted from
the terminal.
REFUND
ENTER CLERK ID/
SERVER ID:
(optional)
REFUND
APPROVED
TOTAL REPORTS
CALCULATING...
REPRINT ANY
RECEIPT
INVOICE NUMBER:
SETTLEMENT
TOTAL: $0.00
Enter the amount
using the keypad.
Press the green OK
key.
Enter the total of
the batch from your
Totals or Detail
reporting and press
OK.
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DATE TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
DATE TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
DATE TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
DATE TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION